Lead Product Designer

Job Summary

To support the development of innovative AI-driven products, the full-time remote Lead Product Designer will design user interfaces for an AI sales representative, focusing on enhancing user understanding and trust in AI interactions.

Key responsibilities

• Design the interface for Piper's AI brain, shaping its personality and reasoning
• Create engaging user experiences for Piper's live chat and video interactions
• Prototype rapidly using code or AI tools, collaborating closely with engineering and machine learning teams

Required qualifications

• 6+ years of product design experience, including 2+ years focused on AI or conversational interfaces
• Strong understanding of LLM behavior and design considerations for AI interactions
• Proficiency in AI tooling as an integral part of the design process
• Demonstrated strong visual and interaction design skills
• Ability to define problems and solutions collaboratively without detailed briefs