Lead Qualification Specialist

Job Summary

A company is looking for a Lead Qualification Specialist to support marketing and sales efforts by engaging with inbound prospects.

Key Responsibilities

• Proactively contact inbound marketing leads to validate customer needs and product interest
• Follow a structured call script to determine qualification status and confirm readiness for a quote
• Convert qualified leads into opportunities within Salesforce and accurately document notes for disqualified leads

Required Qualifications

• Prior background in a call center, inside sales, lead qualification, or customer service
• Basic experience with Salesforce is preferred; high comfort level with CRM documentation is required
• Ability to handle high daily call activity while maintaining accuracy and data integrity
• Self-motivated and able to work independently during standard business hours