Lead Referral Navigator

Job Summary

A company is looking for a Lead Referral Navigator.

Key Responsibilities

• Provide customer service, including appointment scheduling and patient check-in/out
• Manage the reception area and ensure a positive first impression for patients
• Handle point of service collections and maintain accountability for patient check-ins

Required Qualifications

• High School Diploma or GED
• Less than 1 year of relevant work experience
• Basic clerical and administrative skills
• Fundamental awareness of patient documentation processes
• Ability to demonstrate customer service skills effectively