Lead Researcher
Job Summary
Owning research strategy and execution across client engagements, the full-time Lead Researcher will conduct mixed-methods research, partner with product leadership, and translate findings into actionable product directions in a fully remote environment.
Key responsibilities
- Design and run mixed-methods research programs, including interviews, surveys, and market analysis
- Synthesize qualitative and quantitative data into clear recommendations for product development
- Serve as the primary research partner for client stakeholders, managing expectations and facilitating workshops
Required qualifications
- 8+ years of experience in user research, design research, or product strategy
- Demonstrated expertise in both qualitative and quantitative research methods
- Proven ability to collaborate with senior client stakeholders and navigate complex relationships
- Experience with service design artifacts such as blueprints and journey maps
- Familiarity with modern discovery practices and research platforms
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