Lead Software Engineer

Job Summary

Lead Software Engineer, responsible for leading the development of AI-driven voice, IVR, and conversational platforms, working full-time remotely from Canada (excluding Saskatchewan).

Key Responsibilities

• Lead end-to-end execution of AI-based software systems, ensuring high-quality and scalable solutions
• Drive delivery of AI/ML and conversational platform programs, collaborating with cross-functional teams
• Embed quality-first thinking across the software development lifecycle and define quality standards

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
• 10+ years of software engineering experience, including lead-level responsibilities
• 5+ years of experience designing and implementing cloud-native applications (AWS preferred)
• 3+ years of experience with Amazon Connect and/or Amazon Lex (V2), AWS Lambda, and API Gateway
• 2+ years of experience delivering AI/ML or conversational platform solutions in production environments