Lead Solutions Engineer

Job Summary

To support a diverse global network of premium publishers, the full-time Lead Solutions Engineer will engage directly with clients to troubleshoot complex technical challenges and guide the adoption of advanced ad-tech products, requiring native or professional fluency in Portuguese and excellent English communication skills in a remote setting.

Key responsibilities

• Act as the primary technical escalation point for premium global publishers, diagnosing and resolving integration issues
• Lead technical onboarding and implementation of proprietary tools for high-value accounts, ensuring optimal revenue performance
• Translate complex ad-tech concepts into actionable value propositions for non-technical customers and provide structured feedback to internal teams

Required qualifications

• 5+ years of experience in a technical, client-facing role such as Solution Engineer or Technical Account Manager
• Fluency in Portuguese (written and spoken) and strong English skills for global collaboration
• Practical knowledge of front-end web technologies including JavaScript (ES6+), HTML, CSS, and HTTP/Network protocols
• Prior experience with Google Ad Manager, Prebid.js, Header Bidding, or Google Publisher Tags is highly preferred
• Strong communication skills with a focus on customer empathy and problem-solving