Lead Solutions Engineer

Job Summary

Seeking a highly technical and customer-focused Lead Solutions Engineer, this full-time remote position will manage complex technical challenges for premium publishers, particularly in the Brazilian market, while leading the implementation of advanced ad-tech products and providing strategic consultations to maximize ad revenue.

Key responsibilities

• Act as the primary technical escalation point for global publishers, diagnosing and resolving integration issues
• Lead technical onboarding and implementation of proprietary tools for high-value accounts, ensuring optimal revenue performance
• Translate complex ad-tech concepts into actionable insights for non-technical customers and collaborate with internal teams to influence product development

Required qualifications

• 5+ years of experience in a highly technical, client-facing role such as Solution Engineer or Technical Account Manager
• Fluency in Portuguese and excellent English communication skills
• Strong knowledge of front-end web technologies including JavaScript, HTML, CSS, and HTTP/Network protocols
• Prior experience with Google Ad Manager, Prebid.js, or Header Bidding is highly preferred
• Ability to effectively communicate technical solutions to customers and build trust through empathetic problem-solving