Lead Solutions Engineer

Job Summary

To support a growing technical operations team, the full-time remote Lead Solutions Engineer will serve as the primary technical expert for premium publishers, focusing on advanced troubleshooting, technical onboarding, and driving product value for the Brazilian market while requiring fluency in Portuguese and English.

Key responsibilities

• Act as the primary technical escalation point for global publishers, diagnosing and resolving integration issues
• Lead technical implementation and onboarding of proprietary tools for high-value accounts, ensuring optimal revenue performance
• Translate complex ad-tech concepts into actionable value propositions for non-technical customers and provide structured feedback to internal teams

Required qualifications

• 5+ years of experience in a client-facing technical role such as Solution Engineer or Technical Account Manager
• Fluency in Portuguese and excellent English communication skills
• Strong knowledge of front-end web technologies including JavaScript, HTML, CSS, and HTTP/Network protocols
• Prior experience with Google Ad Manager, Prebid.js, or related ad-tech solutions is highly preferred
• Strong problem-solving skills with the ability to communicate technical solutions effectively to customers