Lead Solutions Engineer

Job Summary

Serving as the critical technical lead for the Brazilian market, the full-time Lead Solutions Engineer will directly engage with premium publishers to solve complex technical challenges, ensuring seamless adoption of advanced ad-tech products while working remotely.

Key Responsibilities

• Act as the primary technical escalation point for global publishers, diagnosing and resolving integration issues through advanced troubleshooting
• Lead technical onboarding and implementation of proprietary tools for high-value accounts, ensuring optimal revenue performance from day one
• Translate complex ad-tech concepts into actionable value propositions for non-technical customers, while providing structured feedback to internal Product/Engineering teams

Required Qualifications

• 5+ years of experience in a technical, client-facing role such as Solution Engineer or Technical Account Manager
• Fluency in Portuguese (both written and spoken) and strong English communication skills
• Practical knowledge of front-end web technologies, including JavaScript (ES6+), HTML, CSS, and HTTP/Network protocols
• Prior experience with Google Ad Manager, Prebid.js, Header Bidding, or Google Publisher Tags is highly preferred
• Strong problem-solving abilities with a focus on customer empathy and effective communication