Lead Technical Engineer

Job Summary

A company is looking for a Lead Technical Engineer specializing in C, C++, Unix, and SQL.

Key Responsibilities

• Oversee daily service operations to ensure efficient and effective service delivery
• Implement service management best practices to enhance customer satisfaction and loyalty
• Drive continuous improvement initiatives to streamline operations and reduce costs

Required Qualifications

• Strong hands-on experience with C, C++, Unix, and SQL
• Proven background in the Cards and Payments domain
• Experience managing cross-functional teams to achieve service excellence
• Demonstrated success in service management within a hybrid work environment
• Ability to adapt to evolving service demands and industry trends