Lead Telecommunications Engineer

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, May 14, 2024
This job expires in: 25 days

Job Summary

A company is looking for a Lead Telecommunications Engineer (Remote).

Key Responsibilities:
  • Provide support for all Genesys PureConnect / Genesys Cloud telephony systems
  • Work closely with other engineers to troubleshoot and resolve complex problems
  • Research, evaluate, and recommend architectural improvements and new technologies

Required Qualifications:
  • 5+ years of practical experience maintaining large, complex contact center environments
  • Experience supporting call center technology
  • Experience with omnichannel contact center technologies
  • Genesys certifications
  • Bachelor's degree in an information technology related field or equivalent work experience

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