Lead UX Conversation Designer

Job Summary

A company is looking for a Lead UX Conversation Designer to create and refine the behavior of autonomous multimodal agents.

Key Responsibilities

• Design agent behavior across text, voice, and UI surfaces, focusing on planning, acting, and recovering
• Develop and document reusable behavioral patterns and templates for agent interactions
• Collaborate with engineering and product management to ensure effective agent functionality and user experience

Required Qualifications

• Deep experience in designing for agentic systems and multi-turn workflows
• Strong writing skills for both voice and text interactions
• Knowledge of memory models and reasoning behavior
• Ability to analyze agent failures through logs and behavioral signatures
• Experience in creating scalable reusable behavioral patterns