Learner Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 19, 2024

Job Category: Education

Career Level: Experienced

Job Summary

A company is looking for a Learner Support Specialist.

Key Responsibilities:

Deliver high-quality support for end-users and partners
Triage and resolve learner, corporate partner, and academic partner issues
Synthesize feedback, surface insights, and support product development

Required Qualifications:

2+ years of experience in technical, customer support, or student success roles
Experience in ticketing systems like Zendesk and Jira is a plus
Experience collaborating with external stakeholders
Strong organization and time management skills
Excitement for supporting a mission-driven business with high revenue growth

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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