Learning and Development Associate

Job Summary

A company is looking for a Care Experience Learning and Development Associate.

Key Responsibilities

• Lead engaging, high-impact virtual training sessions for new hires on the Care Experience team
• Design, implement, and continuously refine asynchronous onboarding materials to support effective learning
• Strategically evaluate and improve onboarding programs through data analysis and collaboration with cross-functional teams

Required Qualifications

• 2+ years of experience in behavioral health or healthcare in a client-facing setting, or in Learning & Development
• Proven ability to design and deliver engaging live and asynchronous training experiences
• Strong facilitation skills for leading virtual training sessions
• Highly proficient in Salesforce, Zoom, and Google Workspace; LMS experience preferred
• Bachelor's degree in a related field preferred