Learning and Development Specialist

Job Summary

To enhance revenue cycle operations, the full-time remote Learning and Development Specialist will design, develop, and deliver training programs focused on healthcare finance, insurance, billing, and revenue cycle processes while facilitating engaging instructor-led training sessions.

Key responsibilities

• Consults with Revenue Cycle customers to identify appropriate training solutions for business needs
• Conducts needs analysis to determine performance and engagement objectives for training development
• Designs and delivers effective in-class and virtual instructor-led training, eLearning, and performance-support materials

Required qualifications

• Bachelor's degree required
• Minimum of 3 years of relevant work experience
• Experience with Articulate Storyline for training development
• Experience facilitating instructor-led training sessions on health insurance and finance topics
• Experience conducting needs analysis and performance gap identification for training development