Learning & Development Designer

Job Summary

Supporting HSN and QVC, the full-time remote Learning & Development Instructional Design Partner will design, develop, and maintain innovative learning programs that empower high-volume business units, collaborating closely with stakeholders to deliver effective training solutions.

Key responsibilities

• Develop learning content and materials to meet specific learning objectives
• Oversee end-to-end design projects, including eLearning and instructor-led content
• Consult with subject matter experts to conduct needs analysis and create tailored learning solutions

Required qualifications

• 3+ years of experience in developing and facilitating adult learning programs
• Strong understanding of instructional design principles and adult learning theory
• Experience managing design projects using the ADDIE model
• Proficiency with the Articulate Suite and LMS administration
• Experience in contact centers, customer service, or high-volume operations