Leave Administrator

Job Summary

As a full-time Leave Administrator working remotely on the Customer Experience team, the successful candidate will manage employee benefits claims paperwork, ensure timely submission, and collaborate with customer-facing teams to drive process improvements.

Key responsibilities

• Foster collaboration with external administrative counterparts through various communication methods
• Manage the flow of necessary leave paperwork while handling multiple concurrent leaves
• Document and convey all claim escalations to designated team members

Required qualifications

• 1-3 years of relevant administrative work experience
• Comfortable working with and learning new tech systems
• Strong organizational skills with the ability to track various tasks
• Openness to learning and adaptability in a fast-paced environment
• Ability to handle confidential information with appropriate care