Leave Management Specialist

Job Summary

Managing a portfolio of leave of absences, the full-time Leave Management Specialist will oversee the entire leave process for employees in the US and Canada, ensuring compliance with various leave policies while working remotely.

Key responsibilities

• Manage leave of absence cases from inception to completion, ensuring adherence to established processes
• Maintain knowledge of State, Federal, and Company leave policies, communicating eligibility and responsibilities to employees
• Collaborate with internal teams and third parties to ensure accurate payroll processing and maintain documentation of leave requests

Required qualifications

• Over 2 years of client-facing experience with a focus on relationship-building
• Strong organizational skills with the ability to track multiple leave cases simultaneously
• Experience interpreting basic payroll calculations and communicating them clearly
• Proven ability to adapt to process improvements in a fast-paced environment
• Trustworthy with a strong sense of discretion in handling confidential information