Leave of Absence Case Manager

Job Summary

Providing comprehensive case management for employee leave and workplace accommodations, the full-time Leave of Absence Case Manager will manage intake, documentation, and stakeholder coordination while ensuring compliance and enhancing employee experience.

Key responsibilities

• Manage end-to-end LOA and accommodation cases, including documentation and resolution
• Coordinate the ADA interactive process, documenting meetings and accommodation outcomes
• Partner with stakeholders to ensure compliant processes and timely case progression

Required qualifications

• Bachelor's degree with 2+ years of relevant experience
• Experience with third-party leave administrators and Workers' Compensation programs
• Background in managing complex casework involving multiple HR disciplines
• Experience in environments undergoing process modernization or operational improvements
• Proficiency with HR systems and case management tools