Leave of Absence Coordinator

Job Summary

A company is looking for a Leave of Absence (LOA) Coordinator to support employees and managers through the leave administration process.

Key Responsibilities

• Assist managers and associates with Family and Medical Leave (FMLA) and state leave programs
• Review file notes and explain leave policies and processes to employees and managers
• Communicate leave updates and manage associated leave tasks and documentation

Qualifications

• Bachelor's degree or 3+ years of experience supporting leave of absence inquiries
• Working knowledge of federal and state leave regulations, including FMLA
• Minimum of 3 years of experience in a customer support or call-center environment
• Proficiency with Microsoft Office tools, including Excel and Word
• Experience with Short-Term Disability (STD) and ADA processes is a plus