Legal Intake Success Coach
Job Summary
Owning a portfolio of law firm clients, the full-time remote Legal Intake Success Coach will drive measurable improvements in intake team performance through coaching sessions, client meetings, and data analysis, focusing on behavior change to enhance client conversion rates.
Key responsibilities
- Build trusted relationships with law firm owners, operations leaders, and intake professionals
- Lead structured coaching sessions and client leadership meetings with evidence-backed recommendations
- Analyze performance data and conduct call audits to develop targeted coaching strategies
Required qualifications
- Bachelor's degree or equivalent combination of education and experience
- Demonstrated legal intake experience, preferably in personal injury law
- Experience in coaching, training, or developing client-facing professionals
- Strong understanding of the legal intake journey and performance data analysis
- Ability to work independently and manage multiple client relationships in a remote environment
Complete Job Description
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