Legal Product Trainer

Job Summary

A company is looking for a Customer Product Trainer - Legal to join their Customer Success team.

Key Responsibilities

• Onboard and train customers on software, creating customized training programs
• Communicate regularly with customers to ensure their needs are met and they realize the full value of the software
• Manage customer accounts and provide support by answering questions and troubleshooting issues

Required Qualifications

• Juris Doctor (JD) degree
• 3+ years of experience in a customer-facing role, preferably in legal technology or AI-based software
• Experience in developing and implementing training programs
• Interest in learning about new technology and software
• Experience working on cross-functional teams