Liability Claims Adjuster

Job Summary

A company is looking for a Liability Determination Adjuster (CST/EST).

Key Responsibilities:

• Show empathy and support in every interaction with customers
• Lead liability investigations by reviewing damage details and interpreting policy coverage
• Communicate effectively with customers through their preferred methods to explain the claims process and provide updates

Required Qualifications, Training, and Education:

• Early career professional level
• Completion of hands-on training in claims processes
• Ability to evaluate and negotiate settlements
• Strong critical thinking skills for decision-making in a fast-paced environment
• Experience in documenting claims accurately