Liability Program Manager

Job Summary

Responsible for the strategic oversight and day-to-day management of liability claims, the full-time remote Liability Program Manager will partner with a Third Party Administrator to investigate and resolve auto, general, and product liability claims while providing data-driven insights and managing litigation activities.

Key responsibilities

• Oversee the handling of liability claims to ensure compliance with company guidelines and evaluate TPA performance through audits and metrics monitoring
• Manage and resolve claims directly, including approving reserves and settlements, while also handling subrogation recoveries
• Draft and present claim reviews to management, analyze claims data for trends, and collaborate with various departments to inform policy changes

Required qualifications

• 6+ years of relevant risk management or commercial casualty claims experience across multiple jurisdictions
• Experience with complex and litigated claims, including litigation strategy and trial support
• Demonstrated experience in TPA oversight and performance monitoring
• Bachelor's degree required; advanced degree preferred, along with industry certifications such as ARM or AIC
• Proficiency with Risk Management Information Systems (RMIS) or similar claim management platforms