Licensed Counselor EAP Advocate

Job Summary

Providing in-the-moment telephonic and digital support, the full-time remote Licensed Counselor EAP Advocate will guide program participants through their mental health care journey, developing individualized care plans and facilitating referrals for additional services.

Key responsibilities

• Provide guidance, support, consultation, and referrals to covered employees and dependents
• Conduct comprehensive clinical assessments and develop individualized care plans
• Perform active case management, including timely follow-ups to ensure connection to care and program satisfaction

Required qualifications

• Master's Degree in a mental health discipline (e.g., Social Work, Counseling, Marriage and Family Therapy)
• Relevant post-graduate clinical experience and clinical licensure
• Familiarity with technology for remote work, including Microsoft Office Suite and web-based software
• Strong reasoning ability to collect data, establish facts, and draw valid conclusions
• Ability to thrive in a fast-paced, fully remote work environment