Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative - Advantage (Fully Remote).

Key Responsibilities

• Deliver exceptional customer service while ensuring compliance with legal requirements
• Respond to inquiries regarding insurance policies through various communication channels
• Document customer interactions and escalate unresolved issues as needed

Required Qualifications

• 1-3 years of customer service experience, preferably in a call center or insurance environment
• Intermediate computer skills with the ability to navigate multiple systems
• Ability to troubleshoot basic equipment issues
• High School Diploma or equivalent required
• Property and Casualty license required within a designated timeframe