Licensed Customer Care Specialist

Job Summary

A company is looking for a Customer Care Specialist.

Key Responsibilities

• Inform and educate customers about policy coverages and insurance needs
• Manage inquiries and requests from customers through various communication channels
• Maintain knowledge of market conditions and state insurance guidelines

Required Qualifications

• High School Diploma or Equivalent
• 1 to 3+ years of Personal Lines Experience or 2+ years of Commercial Lines Experience
• Active Property & Casualty Insurance License
• Ability to work from home with specified internet requirements
• Experience with Agency Management Systems and Electronic Document Management