Licensed Customer Experience Specialist

Job Summary

A company is looking for a Licensed Customer Experience Specialist (P&C).

Key Responsibilities

• Provide a best-in-class customer experience through phone, email, and SMS support
• Build customer confidence by showcasing in-depth product knowledge
• Identify and communicate customer pain points to stakeholders with a solution-oriented approach

Required Qualifications

• 1-2 years of insurance experience or a college degree
• A valid and active Property & Casualty (P&C) license
• Ability to triage customer needs and problem solve effectively
• History of successful independent work from home
• Commitment to ongoing growth in technology and AI