Licensed Customer Product Trainer

Job Summary

A company is looking for a Customer Product Trainer to join their Customer Success team.

Key Responsibilities

• Drive product adoption and usage to help customers achieve their expected ROI
• Onboard, train, and educate customers on software, developing customized training programs
• Provide exceptional service and support to clients, addressing troubleshooting and assistance requests

Required Qualifications

• Juris Doctorate required
• 1-2 years of professional legal experience preferred
• Experience with legal technology and/or AI-based platforms preferred
• Strong sales and customer-centric aptitude with a revenue focus
• Experience in adult training/education and a passion for learning about new technology