Licensed Customer Service Advocate

Job Summary

A company is looking for a Customer Service Advocate, Commercial Auto.

Key Responsibilities

• Provide timely and relevant service to customers and partners through various communication channels
• Assist in handling email requests, policy issuance, billing inquiries, and follow-up communication
• Participate in ongoing training and onboarding of new customer service hires

Required Qualifications

• High school diploma or GED is required
• 1+ years of customer service, administrative, or sales experience is required
• 1+ years of insurance industry experience required, with a preference for commercial insurance
• Current Property & Casualty Insurance license required
• Proficient in Google Suite applications