Licensed Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative II.

Key Responsibilities

• Resolve insurance requests quickly and accurately through various channels
• Deliver exceptional customer experience and educate clients on programs and products
• Maintain customer follow-up processes and uphold a positive team culture

Required Qualifications

• 4+ years of experience in insurance, preferably with homeowners
• 2+ years in a customer service role
• Ability to adapt and multi-task in a fast-paced environment
• Active Property & Casualty insurance license required before starting
• Experience with software tools like Salesforce, Excel, and G Suite