Licensed Customer Service Retention Specialist Agency Experience

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, Mar 28, 2024

Job Category: Customer Service

Career Level: Experienced

Job Summary

A company is looking for a Licensed Customer Service Retention Specialist with Agency Experience

Key Responsibilities:

Taking inbound calls for renewal reviews
Resolving customer issues, answering questions, and preventing policy cancellations
Contacting customers considering canceling policies and exploring retention options

Required Qualifications:

Holds an active Personal Lines Insurance license
Minimum 2 years of Independent Agency experience
Minimum 1 year of experience in selling and/or retention in the insurance space
Strong technical ability
Highly organized and able to manage multiple tasks/follow-ups with customers

COMPLETE JOB DESCRIPTION

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Job is Expired

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