Licensed EAP Care Advocate

Job Summary

Providing in-the-moment telephonic and digital support, the full-time remote Licensed EAP Care Advocate will offer personalized guidance and advocacy to program participants throughout their mental health care journey.

Key responsibilities

• Conduct comprehensive clinical assessments and develop individualized care plans for participants
• Facilitate referrals and assist participants in securing appointments for short-term EAP counseling
• Perform active case management, including timely follow-ups to ensure connection to care and program satisfaction

Required qualifications

• Master's Degree in a Mental Health Discipline (e.g., Social Work, Counseling, Marriage and Family Therapy)
• Relevant post-graduate clinical experience and clinical licensure
• Familiarity with technology for remote work, including Microsoft Office Suite and web-based software
• Strong reasoning ability to collect data, establish facts, and draw valid conclusions
• Ability to thrive in a fast-paced, fully remote work environment