Licensed EAP Care Manager

Job Summary

A company is looking for an EAP Care Manager 2 to provide guidance and support for Employee Assistance Program services.

Key Responsibilities

• Manage calls and secure chat contacts, identifying member needs and verifying demographics
• Conduct risk screenings, intake assessments, and facilitate referrals to appropriate services
• Document all interactions clearly and manage time effectively to meet quality standards

Required Qualifications

• Graduate degree in a behavioral health discipline such as counseling or social work
• Proficiency in using electronic database and records systems, as well as call management systems
• Minimum one year of experience in a behavioral health setting
• Experience with intake screening, referrals, or case management is desirable