Licensed EAP Clinical Counselor

Job Summary

Providing telephone-based assessment and counseling services, the full-time Licensed EAP Clinical Counselor will work remotely to deliver mental health and substance abuse assessments, develop action plans, and collaborate with a team to ensure continuity of care for members.

Key responsibilities

• Conduct telephone-based assessments, triage, and counseling in a call center environment
• Develop immediate action and safety plans based on mental health and substance abuse assessments
• Collaborate with a team of professionals to support positive clinical outcomes and maintain confidentiality of member information

Required qualifications

• 1+ years of crisis intervention experience
• Valid unrestricted independent professional behavioral health clinical license (LPC, LMFT, LCSW, etc.) in the state of residence
• Experience in facilitating positive behavior change in clients
• Availability for 24x7x365 call center coverage, including holidays
• Experience handling mental health and psychiatric care situations preferred