Licensed EAP Counselor

Job Summary

Providing remote support, the full-time Licensed EAP Counselor will engage with clients through telephonic and video counseling, delivering in-the-moment support and crisis management while maintaining client confidentiality.

Key responsibilities

• Provide single session telephonic and video counseling, ensuring ethical and professional support
• Assess clients for appropriateness for short-term counseling and manage high-risk calls
• Collaboratively develop treatment plans and maintain clinical documentation in the case management system

Required qualifications

• Master's degree in social work, counseling, or psychology
• Minimum 2 years of direct client-contact experience in counseling or mental health services
• Experience with clinical assessment tools and short-term counseling modalities
• Training in crisis intervention and support for high-risk clients is beneficial
• Ability to work with clients facing substance abuse, crisis situations, and mental health symptoms