Licensed EAP Specialist - MN

Job Summary

Providing telephonic assessments and solution-focused consultations, the full-time Licensed EAP Specialist - MN will engage with clients regarding their behavioral health benefits while working remotely from anywhere in the U.S.

Key responsibilities

• Take inbound calls in a call center environment, responding to crisis situations and triaging appropriately
• Initiate counseling referrals and provide authorizations for outpatient care while documenting clinical notes
• Conduct thorough assessments of risk and develop individualized action plans using solution-focused consultation techniques

Required qualifications

• Master's degree in Psychology, Social Work, Counseling, or a related field
• Active, unrestricted independent behavioral health license in the state of residence
• 2+ years of experience in a behavioral health setting
• Dedicated workspace and secure high-speed internet at home
• Availability to work specified hours through the end of 2026 and beyond