Licensed Employee Benefits Account Manager

Job Summary

Providing exceptional customer service to gold and platinum group and individual accounts, the full-time Licensed Employee Benefits Account Manager will manage annual renewals, day-to-day servicing, and client relationships while ensuring compliance with relevant legislation.

Key responsibilities

• Gather client information for health insurance applications and prepare Open Enrollment materials
• Conduct virtual or in-person open enrollment meetings and manage enrollment and eligibility processes
• Maintain regular contact with clients, providing updates and educating them on compliance and coverage options

Required qualifications

• Bachelor's degree or equivalent experience with a minimum of 3 years in customer service within the insurance industry
• Active Life, Accident, and Health License required
• Strong knowledge of the Affordable Care Act (ACA) and compliance guidelines
• Experience managing the renewal lifecycle and client relationships
• Proficiency in Windows-based applications, including Office 365 and internal systems like BenefitPoint