Licensed Insurance Call Center Supervisor

Job Summary

A company is looking for an Insurance Call Center Supervisor.

Key Responsibilities

• Lead and manage sales associates while fostering a positive team environment
• Provide coaching, technical advice, and monitor the performance of the sales team
• Prepare reports and manage staffing needs, including hiring and training associates

Required Qualifications

• Associate's degree in Business or a related field or equivalent experience
• 5+ years of experience in the insurance sales field, including one year in a supervisory role
• An active Personal Lines or Property & Casualty License
• Availability to work a specified schedule including rotating Saturdays
• Desktop computing skills including proficiency in standard business software