Licensed Insurance Call Center Supervisor

Job Summary

A company is looking for an Insurance Call Center Supervisor to oversee the daily operations of the sales center and enhance team performance.

Key Responsibilities

• Lead and mentor sales associates while fostering a positive team environment
• Manage staffing needs including hiring, training, and performance evaluations
• Prepare monthly reports on department activity and sales statistics

Required Qualifications

• Associate's degree in Business or related field or equivalent experience
• 5+ years of experience in insurance sales, including 1 year in a supervisory role
• Active Personal Lines or Property & Casualty License
• Ability to work Monday through Wednesday, Friday, and rotating Saturdays