Licensed Insurance Service Specialist

Job Summary

Working remotely on a full-time basis, the Licensed Insurance Service Specialist will manage inbound service requests, facilitate sales opportunities, and counsel policyholders on coverage options and membership benefits.

Key responsibilities:

• Execute and facilitate insured's service requests while identifying cross-selling opportunities
• Review policies with policyholders through inbound calls, direct mail, and email prior to renewal
• Document all interactions and serve as a liaison between customers, sales agents, and management

Required qualifications:

• High school diploma or equivalent
• 3+ years of customer service and/or sales experience in an insurance environment
• Active Property and Casualty or Personal Lines license required
• Membership license required or ability to obtain within 90 days of employment
• Availability to work Monday - Friday, 10 a.m. to 6 p.m. Central Time with rotating Saturdays