Licensed Legal Customer Success Manager
Job Summary
To support the adoption of the Governance product (Fides), the full-time Licensed Legal Customer Success Manager will lead client onboarding, provide legal advisory services, and manage relationships with enterprise clients remotely.
Key responsibilities
- Serve as a knowledgeable point of contact for clients on corporate law and governance workflows
- Lead onboarding projects for new enterprise clients, ensuring efficient implementation and training
- Support clients throughout their lifecycle with proactive check-ins and issue resolution
Required qualifications
- Licensed attorney in one or more US jurisdictions
- Strong understanding of corporate law, entity management, and governance documents
- 1 to 2 years of client-facing experience in a fast-paced environment such as BigLaw or financial institutions
- Ability to interpret complex corporate structures and translate them into scalable workflows
- Experience working directly with clients; LegalTech or SaaS experience is a strong plus
Complete Job Description
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