Licensed Medicare Agent
Job Summary
Supporting individuals eligible for Dual Special Needs Plans (DSNP), the full-time Licensed Medicare Agent will engage in compassionate telesales conversations, guiding prospective members through their Medicare and Medicaid options while working remotely.
Key responsibilities
- Handle inbound and outbound calls with prospective DSNP Medicare members, focusing on sales, education, and enrollment
- Guide individuals through Dual Special Needs Plan options, helping them understand Medicare and Medicaid benefits and eligibility
- Meet performance expectations around sales goals, call quality, conversion metrics, and schedule adherence
Required qualifications
- Active Health or Health & Life license
- Minimum 1 year of Medicare experience
- Comfortable working across multiple software systems
- Able to work a schedule that includes at least one weekend day during AEP
- Home office setup that meets remote work requirements
Complete Job Description
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