Licensed Medicare Sales Supervisor

Job Summary

Supervising a team of licensed health agents, the full-time Licensed Medicare Sales Supervisor will manage daily call center activities, coach agents to exceed sales goals, and ensure compliance with company policies while working remotely.

Key responsibilities

• Oversee daily operations of a team of 10-20 licensed agents, including scheduling and timecard approvals
• Monitor key performance indicators and provide real-time coaching to improve sales effectiveness
• Facilitate training and development for agents to enhance performance and ensure proper execution of call center procedures

Required qualifications

• High School Diploma or equivalent
• Current and valid Health License
• At least 6 months of experience in a sales call center environment
• Previous experience leading a team of 10 or more employees
• Experience with Medicare Advantage sales