Licensed Pharmacy Technician

Job Summary

A company is looking for a Patient Support Pharmacy Solutions Coordinator.

Key Responsibilities

• Conduct thorough research on order and ticket history to recommend resolutions that align with department guidelines
• Ensure all Service Level Agreements (SLAs) are met and maintain positive relationships with stakeholders
• Investigate complex claim rejections and resolve obstacles to ensure patient access to therapy

Required Qualifications

• Licensed Pharmacy Technician in the state of residence
• Minimum 3 years of professional pharmacy technician or prior authorization experience
• Proven abilities in complex problem-solving and critical thinking
• Familiarity with Zendesk and related technology
• Adaptability to swift program and process changes