Licensed Property Insurance Representative

Job Summary

A company is looking for a Customer Service Representative II to manage property insurance requests and provide high-quality service to clients.

Key Responsibilities

• Resolve customer insurance requests via Salesforce cases, phone calls, and internal workflows
• Service property policies including coverage changes, renewals, endorsements, and billing questions
• Deliver high-quality customer experiences and maintain strong documentation and data accuracy within Salesforce

Required Qualifications

• 4+ years of experience in the insurance industry, preferably with homeowners/property experience
• 2+ years in a customer-facing service role
• Active Property & Casualty insurance license (required before starting)
• Experience servicing HO3, DP3, or landlord policies is a plus
• Strong understanding of endorsements and coverage structure is preferred