Licensed Telesales Supervisor

Job Summary

A company is looking for a Telesales Supervisor to lead and develop a team of licensed telesales agents selling Medicare Advantage policies.

Key Responsibilities

• Manage a team of 15+ licensed agents, promoting high performance and accountability
• Deliver real-time training to achieve sales results while ensuring compliance
• Utilize data-driven insights to enhance team performance and handle customer escalations

Required Qualifications

• Minimum 2 years of supervisory or managerial experience in a high-volume environment
• At least 4 years of experience in a call center, telesales, or sales environment
• Valid/current state health insurance license or ability to acquire one prior to start
• Strong analytical skills with proficiency in Excel/Google Sheets and KPI dashboards
• Experience managing transitions during high-pressure enrollment cycles