Licensed Trauma Care Navigator

Job Summary

Supporting members with posttraumatic stress disorder (PTSD) and complex trauma, the full-time Licensed Trauma Care Navigator will provide initial assessments, referrals, and ongoing care coordination in a fully remote setting, working Monday to Friday from 9 AM to 5 PM PST.

Key responsibilities

• Conduct telephonic screenings and brief interventions, referring members to appropriate trauma specialty treatment providers
• Utilize motivational interviewing and psychoeducation to assist members in goal-setting and engaging in care
• Document interactions, maintain accurate records, and coordinate care with multidisciplinary teams to ensure a smooth member experience

Required qualifications

• Independently licensed mental health professional (LCSW, LMFT, LPC)
• Minimum of 2+ years of clinical care experience working with PTSD and complex trauma
• Experience with motivational interviewing, diagnostic assessment, and triage
• Knowledge of phased-based trauma treatment models and evidence-based practices for PTSD
• Tech-savvy with proficiency in using various computer platforms and systems