Licensed Triage Call Center Supervisor

Job Summary

A company is looking for a Triage Call Center Supervisor.

Key Responsibilities

• Provide day-to-day oversight, including staff training and auditing for efficiency and compliance
• Act as a liaison with internal departments and assist in developing and implementing policies and procedures
• Hire, train, coach, counsel, and evaluate the performance of direct reports

Required Qualifications

• Master's degree in mental health or Nursing with related psychiatric nursing experience
• Minimum 5 years of behavioral healthcare experience and 3 years of managed care experience
• Active, unrestricted license in a mental health field (e.g., LCSW, MHC, LPC)
• 1 year of leadership experience is preferred
• Must be a U.S. Citizen