Licensed Vet Tech Customer Service

Job Summary

A company is looking for a Customer Service Representative (Licensed Vet Tech through VTNE) - Remote.

Key Responsibilities

• Connect with customers via phone/email/chat/social media to resolve inquiries
• Calmly de-escalate issues and escalate interactions when necessary
• Track call-related information for auditing and reporting purposes

Required Qualifications

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Hold an active license for Vet Tech through VTNE
• Comfortable with desktop computer systems and general knowledge of Windows-based systems